DexClub

Delete your DexClub account

Last updated: 24 September 2026

This page explains how to request the deletion of your DexClub account — the app developed by Adrián Mesa Delgado — and what happens to your data when you do.

How to delete your account from the app

  1. Open DexClub on your phone.
  2. Go to the Trainer tab.
  3. Open the Account section.
  4. Sign in if you aren't already.
  5. Tap Delete my account, at the bottom of the screen.
  6. Confirm in the dialog that appears.

Deletion is immediate and cannot be undone.

How to request it by email

If you no longer have access to the app or cannot sign in, write to support@dexclubapp.com from the same email address you registered with, stating that you want your account deleted. Requests are handled within 30 days at most.

What data is deleted

Deleting your account removes everything associated with it from the server:

What is kept, and for how long

Server backups: up to 14 days. They are created daily and expire on their own, so your data may remain in a backup for that period before disappearing for good. They are not accessed unless the service has to be restored after a failure.

Technical server logs: up to 30 days. They contain IP addresses, dates and requested paths, and are kept for security only. They are not linked to your account once it is deleted.

What is NOT deleted

Whatever is on your phone. Your collection, albums and photos stay on the device: they are yours and are not touched when the account is deleted. If you want to remove those too, uninstall the app.

You can export your collection to a CSV file from within the app before deleting your account, in case you want to keep it.

Deleting only part of your data

You don't need to delete your account to remove specific data. From within the app you can delete, whenever you like:

With an active account, each of those deletions is also sent to the server on the next sync, so the data disappears from both places. The rest of your account and collection is untouched.

If you'd rather ask in writing, write to support@dexclubapp.com stating which data you want deleted. Requests are handled within 30 days at most.

As with deleting your account, that data may remain for up to 14 days in a server backup before disappearing for good.


Questions: support@dexclubapp.com · Privacy policy